Returns

Order information

Clear expectations.

Returns and cancellation policy in preparation. No final return period, fees or custom-order conditions are stated on this preview.

Before placing an order

The completed policy will explain cancellation, returns, made-to-order configurations and the process for reporting a delivery issue.

Requesting a return

Return authorisation, packaging requirements, the return address and transport responsibilities will be provided in the final policy.

Refunds

Eligibility, processing steps and timing will be stated before the store accepts payment.

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